I would like to give a big Thank You to William Richards of Alpha Warranty for always going the extra mile for us at Synergy Motor Car Company while we were in business.  With our being a very small dealership (2 employees), we have many times been overlooked by some of our vendors.  Not William.  He always treated us as if we were a big dealership that provided a ton of business for him.  No matter the issue or question, we always felt he looked out for us and our clients.  If he didn’t know the answer, he always looked into it for us and got us an answer in a very timely matter. In this day and age of rush rush rush, it is nice to have someone like William who provides outstanding “Old Time” customer service to his clients.

My son in-law owns a mechanic shop in Forest Lake. I told him I was looking to purchase a warranty on my 2014 Lincoln MKX. He told me to call William at Reshaw Warranty Group, and I am glad I did. I saved on the cost, and it has already paid $1704.00 when I had to file a claim. William drove to my house to go over the best available coverage, sign paperwork and pick up a check. If you are looking for honest, no pressure service look no further. I highly recommend Reshaw.

William Richards has been my warranty rep for quite a few years. He is very knowledgeable, very friendly and professional. He is always one phone call away if I have any questions. He is always on top of things and makes sure that any issue we’re having he can solve it.
I have dealt with other warranty reps, but no one in my eyes as good as William.

I purchased a vehicle service contract from William at Reshaw Warranty Group for my 2015 BMW 5 series xDrive. William advised me on the best way to go for my vehicle. I filed a claim last year at Eurotech in New Brighton and the warranty covered $3534.28 in repairs. I am very pleased with the service that William provided. The claim process was easy and fast.

We have purchased multiple vehicles from William in the past. All the vehicles purchased also included a warranty from the Reshaw Warranty Group. The few times we had an issue with a vehicle, the warranty department was very responsive and knowledgeable about what was covered. William made the process very smooth along the way. I would more than recommend William and this warranty company.

William has been our Alpha Warranty agent for over ten years. I have purchased three warranties over the years for my family vehicles. On my 2017 Pathfinder I saved $6034.19 when I had a claim, on my 2019 Chevrolet Silverado in May of this year Alpha paid $727.42 and my sons Mercedes was covered when it broke down while he was out in California. William provides us with excellent service, and he always makes himself available to take my calls. I give him 5 stars across the board.

I have known William Richards since 2020. William was our Rep for Alpha Warranty at the dealership I owned. I was new to the auto industry in 2019; in 2020 when I had the opportunity to be in the front office more often with customers, William took the time to educate me about the several Alpha Warranty products and how to present them to our customers. William taught me well. The most important thing I can say about William is that he is a gentleman, he is honest, and he truly cares about each person he meets. In March 2024, I sold my dealership. I have had several personal friends and acquaintances contact me about buying cars; without hesitation, I have referred each one of them to William Richards because I know they will have a positive experience with him.